Tech specs
Brand
AudioCodes
Product Line
AudioCodes Customer Technical Support
Model
9x5 Program
Manufacturer
AUDIOCODES
Product Supported
Complicated network devices
Packaged Quantity
1
Coverage Period
1 Year
Repair Time
30 days
Service Location
Carry-in
Service Sub Type
Parts and labor
System
Extended service agreement - parts and labor - 1 year - carry-in - repair time: 30 days, New releases update - 1 year, Product info support - web support - 1 year - availability: 24 hours a day / Monday-Sunday, Technical support - phone consulting - 1 year - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday, Technical support - remote monitoring - 1 year - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Limited Warranty
Extended Service Agreement